Terms and Conditions

1. Introduction and Acceptance of These Terms

These Terms and Conditions (the "Terms") constitute a binding legal agreement between Astro Smart Tech LLC, a limited liability company organized under the laws of the State of California, doing business as FindBids ("FindBids," the "Company," "we," "us," or "our"), and the business entity that registers for, accesses, or uses the FindBids platform (the "Subscriber," "you," or "your"). The Terms govern your access to and use of the FindBids website located at https://findbids.us, the member application accessible at https://app.findbids.us, and all related software, tools, data feeds, application programming interfaces, and services that we make available (collectively, the "Services").

By clicking "I agree," creating an account, commencing a free trial, submitting payment information, or otherwise accessing or using any portion of the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy, Cookie Policy, and any supplemental policies or order forms referenced herein, each of which is incorporated by reference. Should you not agree with any provision set forth below, you must refrain from accessing or using the Services.

Acceptance transmitted through electronic means carries the same force and effect as a handwritten signature, in accordance with the Uniform Electronic Transactions Act, as codified at California Civil Code § 1633.1 et seq., and the federal Electronic Signatures in Global and National Commerce Act, 15 U.S.C. § 7001 et seq. You consent to transact business with us electronically and to receive all notices, disclosures, and communications in electronic form.

2. Definitions

For purposes of interpretation and to avoid ambiguity, the following defined terms apply throughout the Terms:

Account: The registered profile, credentials, and associated workspace through which a Subscriber accesses the Services.
Bid Data: Public solicitation information, including notices, summaries, deadlines, relevance scores, and associated documents, aggregated by FindBids from third-party governmental procurement portals.
Credits: The metered units consumed when a Subscriber performs certain artificial-intelligence actions within the platform, including messaging and drafting operations.
Subscriber Content: Company information, service profiles, uploaded materials, and other data that a Subscriber submits to or generates within the Services.
Subscription Term: The recurring monthly period, corresponding to the tier selected by the Subscriber, during which access to the Services is authorized in exchange for payment.
AI Output: Draft responses, capability statements, summaries, relevance assessments, and other materials produced by the platform's artificial-intelligence and automation systems.

3. Nature of the Services and Intended Business Use

FindBids operates an artificial-intelligence-powered government procurement intelligence platform. The Services aggregate publicly available solicitation data from hundreds of California state, county, municipal, and university procurement portals, including systems such as Cal eProcure, the Los Angeles County procurement system, and PlanetBids. Through a combination of semantic search and large-language-model analysis, the platform matches a Subscriber's company profile against active solicitations, generates relevance scores and summaries, retrieves solicitation documents from gated public portals on the Subscriber's behalf, and, on qualifying tiers, produces draft responses to requests for proposals and draft capability statements.

The Services are furnished exclusively for business, commercial, and professional purposes, and are intended for use by businesses, contractors, and government contracting consultants. Nothing offered through the platform is directed to consumers, and the Services are not designed for personal, family, or household use. By registering, you represent and warrant that you are acquiring access in the course of a trade or business, and not as a consumer. Consequently, consumer-protection statutes premised upon a natural-person purchaser, including the Song-Beverly Consumer Warranty Act, California Civil Code § 1790 et seq., and the federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq., are inapplicable to your acquisition and use of the Services.

4. Eligibility, Authority, and Account Registration

Access to the Services is conditioned upon the following requirements, each of which constitutes a continuing representation for the duration of your engagement with FindBids:

Legal Capacity: You must be a duly organized business entity, or an individual acting on behalf of such an entity, with full power and authority to enter into these Terms and to bind that entity to the obligations described herein.
Accuracy of Information: You agree to provide true, current, and complete registration information, and to maintain and promptly update that information so that it remains accurate throughout the Subscription Term.
Credential Security: You are solely responsible for safeguarding your account credentials, for all activity occurring under your Account, and for any use of the Services by seats or team members to whom you grant access. You must notify us without undue delay upon becoming aware of any unauthorized access or suspected breach of security.
Team and Multi-Client Access: Where your tier permits role-based access or multi-client workspaces, you remain responsible for the conduct of every authorized user and for ensuring that each such user complies with these Terms.

5. Subscriptions, Free Trial, Billing, and Automatic Renewal

The Services are offered on a recurring subscription basis across multiple tiers, with seat-based and client-based scaling, and with a Credits system that meters designated artificial-intelligence actions. Pricing, tier composition, and Credit allocations are subject to change at our discretion, and the terms presented at the point of purchase govern the transaction then being entered.

Free Trial: A three-day free trial is made available to eligible new Subscribers. Unless you cancel before the trial expires, the trial converts automatically into a paid Subscription Term, and the payment method on file is charged for the first paid period at the conclusion of the third day. A free-to-pay conversion of this nature is treated as an automatic renewal offer, and the disclosures in this Section are provided in furtherance of the California Automatic Renewal Law, California Business and Professions Code § 17600 et seq., as amended effective July 1, 2025, and the federal Restore Online Shoppers' Confidence Act, 15 U.S.C. § 8401 et seq.
Payment Processing: All payments are processed by our third-party payment processor, Stripe, Inc. By supplying payment credentials, you authorize us, acting through Stripe, to charge the applicable subscription fees, together with any accrued Credit-based charges and applicable taxes, to your designated payment method. We do not store complete card details on our own systems; the handling of your payment data is governed additionally by Stripe's own terms and privacy notices.
Automatic Renewal: Each Subscription Term renews automatically for successive periods of equal length, at the then-current rate, unless and until you cancel in accordance with Section 6. Your affirmative enrollment constitutes express consent to the recurring charge. We maintain records of Subscriber consent in the manner contemplated by applicable automatic-renewal legislation.
Price Changes: Where the recurring price or a material term changes, we will provide clear and conspicuous advance notice through the Account or by electronic mail before the change takes effect, affording you the opportunity to cancel prior to the next renewal. Continued use following the effective date of a notified change constitutes acceptance of the revised terms.
Taxes: Fees are stated exclusive of sales, use, value-added, and similar taxes. You are responsible for all such taxes, excepting only taxes assessed upon our net income.

6. Cancellation and Effect of Termination by the Subscriber

You may cancel your subscription or terminate an active free trial at any time through the cancellation mechanism within your Account at https://app.findbids.us, which is offered through the same electronic medium used to enroll. We do not impose obstructive steps, retention hurdles, or deceptive design elements intended to impede cancellation.

Cancellation halts future renewals. Upon cancellation, your access to paid features continues until the end of the then-current, already-paid Subscription Term, after which the Account reverts to a deactivated or limited state. Given the express no-refund provisions set forth in Section 7, cancellation does not entitle you to a refund of amounts already paid for the current or any prior period. To avoid a charge for the first paid period, cancellation during a free trial must be completed before the trial expires.

7. No-Refund Policy and Finality of Charges

FindBids operates on a strict no-refund basis, and the following provisions map out that position with specificity. By subscribing, you acknowledge and accept the terms below, and a more detailed standalone Refund Policy, where separately provided, supplements and does not contradict this Section.

General Rule of Non-Refundability: All fees, including recurring subscription charges, Credit purchases, seat fees, and one-time charges, are non-refundable and are earned in full upon payment. No refund, credit, or proration is issued for partial billing periods, unused Credits, unused seats, downgrades, or periods of non-use following a valid charge.
Rationale for the Policy: The Services deliver access to continuously updated Bid Data, computational analysis, and artificial-intelligence processing, each of which incurs immediate and irreversible cost upon activation. Because value is consumed upon access rather than upon a discrete deliverable, charges are treated as final once a Subscription Term commences.
Free-Trial Safeguard in Lieu of Refunds: The three-day free trial exists precisely so that you may evaluate the Services without charge before any payment obligation arises. Timely cancellation during the trial, as described in Section 6, is the mechanism by which you avoid being charged, and it operates as the functional substitute for a post-payment refund.
Exclusions and Non-Waiver of Mandatory Rights: Nothing in this Section purports to exclude or limit any right or remedy that cannot lawfully be excluded under applicable law. Where a payment-network chargeback right or a non-waivable statutory entitlement applies notwithstanding a commercial no-refund agreement, that right remains available to the extent legally required; in all other respects, the no-refund rule stated above controls.
Discretionary Accommodations: Any accommodation, courtesy credit, or exception that we may elect to extend in an individual case is granted at our sole discretion, does not establish a course of dealing, and creates no obligation to extend a comparable accommodation on any future occasion.

8. Automated Document Retrieval and Acceptable Use of Portal Access

The platform includes an automated agent that downloads solicitation documents from gated public procurement portals on your behalf. Use of that feature is subject to the responsibilities and restrictions set out below, which exist to preserve the lawful operation of the feature and to allocate risk appropriately between the parties.

Your Right of Access: You represent and warrant that you hold the lawful right to access, and to authorize us to access on your behalf, any procurement portal, account, or document that you direct the Services to retrieve. You must not request retrieval from any system for which you lack proper authorization, nor supply credentials that you are not entitled to use.
Independent Verification and Submission at the Source: Retrieval of a document by FindBids does not relieve you of responsibility for its contents. You remain obligated to independently verify the accuracy, currency, and completeness of every retrieved file, and to submit your bid directly through the official public bidding portal from which the information was sourced. FindBids does not submit bids on your behalf and assumes no responsibility for missed deadlines, incomplete submissions, or reliance upon a retrieved document that has since been amended at the source.
Compliance with Portal Terms and Computer-Access Laws: You agree to comply with the terms of use, access rules, and rate limitations of each procurement portal, and you agree not to employ the Services in any manner that would contravene the federal Computer Fraud and Abuse Act, 18 U.S.C. § 1030, or the California Comprehensive Computer Data Access and Fraud Act, California Penal Code § 502. Responsibility for unauthorized access arising from instructions or credentials that you supply rests with you.

9. Artificial-Intelligence Features and Output Disclaimer

Higher tiers of the Services generate AI Output, including draft responses to requests for proposals and draft capability statements. The following disclaimers govern all AI Output and reflect the confirmed allocation of responsibility between the parties.

Draft Status and Human Review: Every item of AI Output is furnished as a preliminary draft for your review, and is provided on a review-before-use basis. You remain fully and solely responsible for reviewing, editing, validating, fact-checking, and submitting any request-for-proposal response, capability statement, or other bid-related material generated through the platform. Reliance upon AI Output without independent professional review is undertaken at your own risk.
No Legal, Bidding, or Professional Advice: The AI Output, relevance scores, summaries, and win-probability assessments do not constitute legal advice, bidding advice, procurement counsel, or any other form of professional advice, and no attorney-client, agency, or fiduciary relationship arises from your use of the Services. Where specialized guidance is warranted, you should consult qualified counsel or a licensed professional advisor.
Model Providers and Variability: The artificial-intelligence functionality is powered in part by third-party model providers, which presently include Google Gemini and Anthropic Opus, and which may change from time to time. Generative systems can produce inaccurate, incomplete, or inconsistent results, and identical inputs may yield differing outputs. We make no representation that AI Output will be accurate, complete, fit for a particular solicitation, or suitable for submission without modification.

10. No Guarantee Regarding Bid Data, Coverage, or Award

The Bid Data made available through the Services is sourced from third-party public systems that we neither control nor operate. Accordingly, we expressly disclaim any guarantee as to the following, and you acknowledge that your procurement decisions are made in reliance upon your own independent judgment:

Award Outcomes: We do not guarantee that any solicitation will result in a contract award to you, and no representation of success, win rate, or favorable evaluation is made.
Accuracy and Completeness: We do not warrant that Bid Data is accurate, complete, current, or free of error, given that the underlying portals may contain omissions, amendments, or delays outside our control.
Portal Coverage: We do not guarantee that our aggregation captures every relevant solicitation, that any particular portal is monitored at any given time, or that coverage will remain constant.
Timeliness: We do not warrant that solicitations, amendments, or deadline changes will be reflected within any specific timeframe, and you must confirm all deadlines directly at the source portal.

11. Acceptable Use and Prohibited Conduct

Access to the Services is licensed, not sold, and your use must remain within the bounds described below. You agree that you will not, and will not permit any authorized user or third party to, engage in any of the following:

Unauthorized Exploitation: Reproducing, reselling, sublicensing, redistributing, or commercially exploiting the Services or Bid Data except as expressly permitted by your tier.
Reverse Engineering: Decompiling, disassembling, reverse engineering, or otherwise attempting to derive the source code, models, or underlying structure of the platform, except to the limited extent that such restriction is prohibited by applicable law.
Interference: Introducing malware, circumventing access controls, probing or testing the vulnerability of our systems, or interfering with the integrity or performance of the Services.
Abusive Automation: Employing scrapers, bots, or automated processes against our own systems in a manner that exceeds the access afforded by your subscription or that imposes an unreasonable load on our infrastructure.
Unlawful Purpose: Using the Services in violation of any applicable law, regulation, or third-party right, or in furtherance of any fraudulent, infringing, or deceptive activity.

12. Intellectual-Property Rights

As between the parties, FindBids and its licensors retain all right, title, and interest in and to the Services, including the software, platform architecture, semantic-matching technology, user interface, trademarks, and all associated intellectual property. Subject to your continued compliance with these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for your internal business purposes during the Subscription Term.

The FindBids name, logo, and brand elements are proprietary, and no right to use them is conferred except as necessary to identify the Services during authorized use. Should you provide suggestions, feedback, or recommendations concerning the Services, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without obligation or attribution.

13. Subscriber Content and Data Handling

You retain ownership of your Subscriber Content, including the company and service-profile information that you submit. By providing Subscriber Content, you grant FindBids a worldwide, non-exclusive, royalty-free license to host, process, reproduce, and analyze that content solely to operate, maintain, and improve the Services, including to perform matching and to generate AI Output on your behalf.

You represent and warrant that you possess the necessary rights to submit your Subscriber Content and that its processing by us does not infringe the rights of any third party. Our collection, use, storage, and disclosure of personal data are described in our Privacy Policy and Cookie Policy, and where the General Data Protection Regulation, Regulation (EU) 2016/679, or the California Consumer Privacy Act, California Civil Code § 1798.100 et seq., as amended by the California Privacy Rights Act, applies to a given interaction, the rights and obligations set forth in those policies and statutes govern.

14. Copyright Policy and DMCA Notice-and-Takedown Procedure

FindBids respects the intellectual-property rights of others and expects its Subscribers to do the same. In accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512, we maintain a policy for responding to claims that material accessible through the Services infringes a copyright.

Notification of Claimed Infringement: A copyright owner, or a person authorized to act on the owner's behalf, who believes that material has been used in a manner constituting infringement may submit a written notice to our designated agent containing the following: a physical or electronic signature of the complaining party; identification of the copyrighted work claimed to have been infringed; identification of the allegedly infringing material and information reasonably sufficient to locate it; the complaining party's contact information; a statement of good-faith belief that the use is not authorized; and a statement, made under penalty of perjury, that the information in the notice is accurate and that the complaining party is authorized to act.
Counter-Notification: A Subscriber whose material has been removed may submit a counter-notification containing the elements required under 17 U.S.C. § 512(g), including consent to the jurisdiction of the federal district court for the judicial district in which the Subscriber's address is located. Upon receipt of a compliant counter-notification, we may restore the material within the statutory timeframe unless the original complainant files an action seeking to restrain the allegedly infringing activity.
Repeat-Infringer Policy: We reserve the right, in appropriate circumstances and at our discretion, to suspend or terminate the Accounts of Subscribers who are determined to be repeat infringers.
Designated Agent: Notices under this Section must be directed to the FindBids Copyright Agent at info@findbids.us, or by mail to Astro Smart Tech LLC, Attn: Copyright Agent, at the address maintained in our records and, where applicable, registered with the United States Copyright Office.

15. Third-Party Services, Integrations, and Links

The Services interoperate with, and rely upon, a range of third-party providers, which presently include Stripe for payment processing, Cloudflare for hosting and storage, Supabase for database and authentication functions, Google Gemini and Anthropic Opus as artificial-intelligence model providers, HubSpot for customer-relationship management, and Google Analytics for usage analytics. The identity of these providers, particularly the artificial-intelligence model providers, may change as the platform evolves.

Your use of a third-party service may be subject to that provider's own terms and privacy practices, over which we exercise no control and for which we accept no responsibility. Governmental procurement portals accessed through the retrieval feature likewise operate under their own terms, and we do not endorse, control, or assume liability for their content, availability, or conduct.

16. Confidentiality

Each party may receive information of the other that is designated as confidential or that a reasonable business person would understand to be confidential given its nature and the circumstances of disclosure. The receiving party agrees to protect such information with no less than reasonable care, to use it solely in furtherance of these Terms, and to refrain from disclosing it except to personnel or advisors bound by comparable obligations. Excluded from this undertaking is information that is or becomes public through no fault of the receiving party, that was lawfully known before disclosure, that is independently developed, or whose disclosure is compelled by law, provided that reasonable prior notice is given where lawful.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services, Bid Data, and AI Output are provided on an "as is" and "as available" basis, without warranty of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement, together with any warranty arising from a course of dealing or usage of trade. Because the Services are supplied solely for commercial use, the consumer-warranty frameworks referenced in Section 3 do not apply. We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the platform will meet your particular requirements.

18. Limitation of Liability

To the maximum extent permitted under governing law, neither FindBids nor its members, managers, officers, employees, affiliates, or suppliers shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for any loss of profits, revenue, business opportunity, contract award, goodwill, or data, arising out of or relating to the Services, whether based in contract, tort, strict liability, or any other theory, and regardless of whether we were advised of the possibility of such damages.

The aggregate liability of FindBids for all claims arising out of or relating to these Terms or the Services shall not exceed the total amount of subscription fees actually paid by you to FindBids during the twelve-month period immediately preceding the event giving rise to the claim. Where you release FindBids from claims in connection with a dispute, you expressly waive the protections of California Civil Code § 1542, which provides that a general release does not extend to claims that the releasing party does not know or suspect to exist in its favor at the time of the release and that, if known, would have materially affected the settlement. The limitations in this Section allocate risk between the parties, are reflected in the pricing of the Services, and survive any failure of the essential purpose of a limited remedy.

19. Indemnification

You agree to defend, indemnify, and hold harmless FindBids and its members, managers, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to the following: your use or misuse of the Services; your Subscriber Content; your submission of any bid, proposal, or capability statement, whether or not generated with the assistance of AI Output; your access to or retrieval from any procurement portal without proper authorization; your violation of these Terms or of any applicable law; and your infringement of any third-party right. We reserve the right to assume the exclusive defense of any matter subject to indemnification, in which event you agree to cooperate with our defense.

20. Suspension, Term, and Termination by FindBids

These Terms remain in effect for so long as you maintain an Account or use the Services. We may suspend or terminate your access, in whole or in part, with or without notice, where you breach these Terms, where your conduct exposes FindBids or any third party to legal or security risk, where required by law, or where a payment obligation remains unsatisfied. Upon termination, the license granted to you ceases, and you must discontinue all use of the Services. Provisions that by their nature should survive termination, including those concerning intellectual property, disclaimers, limitation of liability, indemnification, no-refund treatment, and dispute resolution, survive accordingly.

21. Modifications to the Terms and to the Services

We may revise these Terms from time to time to reflect changes in the Services, in our business practices, or in applicable law. When a material revision is made, we will update the "Last Updated" date and provide notice through the Account or by electronic mail, as circumstances warrant. Continued use of the Services after the effective date of a revision constitutes your acceptance of the amended Terms. We further reserve the right to modify, suspend, or discontinue any feature of the Services, including tiers, Credit allocations, or integrations, without liability, save for any obligation expressly stated herein.

22. Governing Law and Venue

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws principles, and, where applicable, the laws of the United States. Subject to the dispute-resolution provisions of Section 23, the state and federal courts located in California shall have jurisdiction, and you consent to the personal jurisdiction of, and venue in, those courts.

23. Dispute Resolution, Binding Arbitration, and Class-Action Waiver

The parties will endeavor, in good faith, to resolve any dispute informally before resorting to formal proceedings, and either party may initiate that process by delivering written notice describing the dispute. Should the matter remain unresolved after thirty days, the following provisions apply.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally shall be settled by binding arbitration administered under the Commercial Arbitration Rules of the American Arbitration Association, before a single arbitrator, with the seat of arbitration in California. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this provision. Judgment upon the award may be entered in any court of competent jurisdiction.
Class-Action Waiver: Each party agrees that disputes will be brought solely in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate the claims of multiple parties or preside over any form of representative action.
Injunctive Relief Carve-Out: Notwithstanding the foregoing, either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information pending arbitration.
Online Dispute Resolution: Because the Services are directed to business users and are not consumer-facing, the online-dispute-resolution mechanism established under European Union consumer legislation is inapplicable. For completeness, the European Commission's Online Dispute Resolution platform ceased operation on July 20, 2025, and is no longer available.

24. Force Majeure

FindBids shall not be deemed in breach, nor liable for any delay or failure in performance, to the extent that such delay or failure results from causes beyond its reasonable control, including acts of God, natural disasters, epidemics, governmental action, labor disruption, failures of telecommunications or third-party infrastructure, cyberattacks, or the unavailability or discontinuation of a third-party portal, provider, or integration.

25. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, Cookie Policy, any Refund Policy, and any applicable order form, constitute the entire agreement between the parties concerning the Services, and supersede all prior or contemporaneous understandings on that subject.
Severability: Should any provision be held invalid or unenforceable, that provision will be modified to the minimum extent necessary to render it enforceable, or, failing that, severed, and the remaining provisions will continue in full force.
No Waiver: A failure or delay in enforcing any provision does not operate as a waiver of that provision or of any other, and no waiver is effective unless made in writing.
Assignment: You may not assign or transfer these Terms, in whole or in part, without our prior written consent; FindBids may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Relationship of the Parties: The parties are independent contractors, and nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
Notices: Legal notices to FindBids must be sent to info@findbids.us, and we may provide notice to you through the Account or the electronic-mail address associated with your registration.
Headings: Section headings are provided for convenience only and do not affect interpretation.

26. Contact Information

Questions regarding these Terms, or requests for clarification, may be directed to Astro Smart Tech LLC, doing business as FindBids, at info@findbids.us. General support is available through the support channel within the member portal at https://app.findbids.us.